ONBOARDING

Change can be hard. We get it.

Switching practice management software feels daunting, especially after years on the same system. But staying stuck is more painful than moving. The transition pays off in efficiency, cost savings, streamlined workflows, and better patient care, and the sooner you switch, the sooner you feel it.

Three badges for 2025: Software Advice Best Customer Support, GetApp Best Functionality & Features, Capterra Best Value.

Under 2 weeks

Migrate from any system

No Setup Fee

US-Based Support

Modern office desk with a white chair, laptop, desktop showing dental x-rays, tablet, phone, and mug.
Person holding phone showing Novadontics app interface with icons like Dashboard, CE, eRx, and Support.

UP AND RUNNING IN NO TIME

Your data moved
in under two weeks

We convert all of your existing practice management data in less than 2 weeks. Our experts handle the process with you and can migrate data and images from a variety of practice management systems, so nothing is lost in the move.

Under 2 weeks

Data Conversion

Any system

Fully Migrated

Experts

That guide you

Patented

Technology

THE ONBOARDING PROCESS

From kick-off to go live

Five clear steps, and your Novadontics support team does the heavy lifting at every one.

Step 01

Kick-Off Meeting

Your Novadontics support team member works closely with your staff to identify specific goals and set priorities based on your practice's unique needs.

Step 02

Data Conversion

If needed, we migrate all of the data and images from your existing practice management software into your Novadontics account.

Step 03

Onboarding and Training

We schedule online training sessions and weekly meetings, including a two-hour onboarding session where all of your practice settings are entered for your initial setup.

Step 04

Go Live

Once your team has completed training and all data and images are updated in the system, your Novadontics platform goes live.

Step 05

Ongoing Support

Our team is here with chat, email, and phone support any time. Every Novadontics subscriber should feel supported at every step of the way.

supported every step

You are never on your own.

HIPAA

Certified Cloud

US

Based Support

Without

Setup fee

Unlimited

Users trained per office

What we stand for

Award-winning,
certified, and in the press